Terms & Conditions of Celtic Repairs

Authorization

The client authorizes Celtic Repairs to conduct an evaluation of the Device sent to determine the nature of the damage and provide an estimate of repair cost and timing. The evaluation is free and is only to establish some idea of what is the fault with your device. The client authorizes Celtic Repairs, its employees, and agents, to receive and transport this media/equipment/data to, from and between their facilities.

Your Warranty

You get a 90 day part warranty on laptops/desktops/smart phones/iPads and other devices that Celtic Repairs has repaired. Celtic Repairs makes no warranty on data, express or implied and Celtic Repairs disclaims any data warranty of any kind. This warranty does not cover physical damage in anyway. A device presented to Celtic Repairs for a in warranty cover must be in the same physical condition as when it first left Celtic Repairs premise’s. Any marks, cracks or signs of any damage will not be covered by our warranty.

Payment

Payment is due in full upon completion of successful repair, prior to release of the repaired machine (whether shipped, dropped in, or picked up), unless by special previous arrangement. The client is financially responsible for all shipping costs to and from Celtic Repairs. We accept PayPal, VISA, MasterCard and Bank Transfers ( Only available to proven recurring clients).

Pre Booking

The customer can pre-book a repair on line. Full payment will be required which insures a hourly repair slot. The customer can also pay on collection, however due to a high amount of daily repairs a fast one hour repair can not be guaranteed.

On-Line Booking - Courier Collections & Returns

When a customer makes a booking on line, full payment is required before the courier will be booked to make the collection or delivery a package back to the customer. The customer is fully responsible for packing the item securely and insuring the package is of good structure as it is going to be travelling through a courier system, interchanging for delivery. If the iTem is not packed correctly or is not packed when the courier arrives to make the collection, the drive is instructed NOT to take the iTem. The collection will be re-booked for the next working day. If the package is not ready the next working day for the courier, the collection will be cancelled and the collection will have to be rebooked. A re-booking fee of €15.00 applies & will have be paid before the collection will be re-booked.

Collections are from 9am to 6pm depending on local drivers work load. All collections & deliveried are signed for by the customer or a house hold/company member.

All deliveries are signed for so the customer must be present or have a household/company representative present to sign for the delivery. The delivery will be made to the customers chosen address between 9am & 6pm depending on the drivers workload. We can provide a tracking number to you which you can contact the courier company for updates on collections & deliveries.

Unless stated when the booking is made the item will not be covered by insurance from the courier provider or from Celtic Repairs

No Fix, No Fee policy

Our no, fix no fee policy means that if Celtic Repairs does not resolve the problem or effect the repair, then no charge is made to the customer. If we do have to charge for parts that must be left in the device, you will be notified about this charge beforehand

The policy does not apply to work related to data recovery, Water Damaged items, computer virus, spyware problems or to cases in which the computer has been struck by lightning

Damage Repair/Evaluation

Celtic Repairs will attempt to repair a broken Device. Both the client and Celtic Repairs agrees that the device is broken and Celtic Repairs will make every attempt to fix the broken device. In some case’s where the device is damaged beyond repair (even if it was working when dropped in for the repair) Celtic Repairs will not be held liable for replacing the broken device. The nature of some of these device’s makes them unrepairable. A labour charge for working on the unrepairable device may apply in these case’s.

Repaired & un-repairable Devices

Repaired device’s, A time line of 90 Days is given by Celtic Repairs to collect & pay for your repaired device or contact us in relation to the collection of the device. If later & we have had no contact from the owner or a family member, we will take owner ship of the device. We may recycle or reuse the device for parts to recover our cost involved with the device. The device will not be recoverable after the 3 month ( 90 Day ) period. We will not be held liable in anyway for a working device that has not been collected after the given time line.

Un-repairable Device’s; A device that has been deemed not repairable by Celtic Repairs and has not collected for a period of 2 months ( 8 working weeks ) will become the property of Celtic Repairs unless the customer has advised us otherwise within the period of 2 month’s. After 2 month’s has passed and we have had no contact from the owner of the device. The device will be recycled & will not be recoverable. Celtic Repairs will not be held liable in anyway for a replacing a un-repairable device at any point after 2 month’s ( 8 working Weeks )

Apple Repairs

Celtic Repairs is not associated with Apple in any way. The terms Apple, iPhone, iPad and iPod are all terms that are registered trademarks of Apple in the United States and other countries.

If a logic board or back plate is replaced on your idevice, the serial numbers will not match. This means that the new serial number will not correspond with your iTunes account. In order to complete repairs on your idevice, it is neccessary to remove any screen protectors, cases or other accessories. On some occassions removing these devices can result in them becoming unusable. The customer agrees to not hold us liable for any damage to these items. Celtic Repairs will not replace these items. It is strongly recommended that you remove these prior to shipping or dropping of your idevice. Water damaged devices to include water, humidity, sweat, soda and other liquids cannot always be repaired. Celtic Repairs technicians will do their best to fix your device. If we determine that your device is damaged beyond reasonable repair, then we will advise you so.

Any idevice that has been unlocked or jail broken may have compatibility issues with the new hardware and the idevices current software. This can cause possible instabilities at a later time. The customer agrees not to hold Celtic Repairs responsible for a loss of function due to this incompatibility problem, if it occurs. Please ensure that you notify Celtic Repairs of the specific firmware or software version that you want installed on your idevice,

if your device needs to be restored. Celtic Repairs is not responsible for any lost data to include but not limited to music, videos, pictures, contacts, calenders, notes, settings or other data stored on your device. It is highly recommended that you back up your data before shipping your idevice or dropping it off at our facility.

Legal Rights

The client is the legal owner or authorized representative of the legal owner of the property and all data and components contained therein sent to Celtic Repairs. Any property left with Celtic Repairs unclaimed for 90 days ( for un-repaired device’s its 8 weeks, see Damage Repair/Evaluation ), will be disposed off. At which time, Celtic Repairs shall have no liability to the client or any third party.

Limited Liability

Celtic Repairs shall not be liable for any claims regarding the physical functioning of equipment, media or the condition or existence of data on storage media supplied before, during or after service. In no event will Celtic Repairs be liable for any damage to the laptop/desktop, loss of data, loss of revenue or profits, or any special, incidental, contingent, or consequential damages, however caused, before, during or after service even if Celtic Repairs has been advised of the possibility of damages or loss to persons or property. Celtic Repairs liability of any kind with respect to the services, including any negligence on its part, shall be limited to the contract price for the services. The client and Celtic Repairs agree that the sole and exclusive remedy for unsatisfactory work or data shall be, at Celtic Repairs option. Additional attempts by Celtic Repairs to recover satisfactory data or refund of the amount paid by the client.

The parties acknowledge that the price of Celtic Repairs services would be much greater if Celtic Repairs undertook more extensive liability. The client is aware of the inherent risks of injury and property damage involved in laptop/desktop repair, including without limitation. Risks due to destruction or damage to the machine, media, or data and inability to repair the machine or recover data, including those that may result from the negligence of Celtic Repairs and assumes any and all known risks of injury and property damage that may results.

Confidentiality

Celtic Repairs agrees not to disclose any and all information or data files supplied with, stored on, or recovered from client’s equipment except to employees or agents of Celtic Repairs subject to confidentiality agreements or as required by law.

Copyright Notice

All content on this site is the property of and copyrighted by Celtic Repairs or its content suppliers and protected by Irish copyright laws. All software used on this site is the property Celtic Repairs or its software suppliers and protected by copyright laws. Users of this site may use the content and software on this site as a shopping resource. Any other use, including the reproduction, modification, distribution, transmission, republication, display or performance of the content on this site is strictly prohibited.

Any duplication of any kind on this site is strictly forbidden by law without the author’s & webmaster’s consent. No copyright infringement is intended. All copyrights are property of their respective owners. Celtic Repairs claims ownership and copyrights to only design elements, graphics, and content that do not violate or infringe upon copyrights and/or trademarks made and claimed by other entities. This includes all previous offline versions of the site.

Any opinions or views expressed within these pages do not necessarily reflect those of Celtic Repairs and its associated companies and should not be taken as fact. The staff here at Celtic Repairs has tried to make this page legal to the best of their abilities. If you find something on this page that is illegal, please notify us so that corrections can be made within 24 hours. If you have any questions, comments, and/or suggestions, please feel free to contact us. If you use anything from this site, just tell us in order to avoid penalty for infringement.

We will not be held liable for any mishaps from using this site. If you have a complaint/issue about our site, please do not notify our web provider because they are not the ones responsible. If necessary, notify the Celtic Repairs webmaster and we will try to resolve it ASAP.

Disclaimer

Although all attempts are made to provide accurate, current and reliable information, you should recognize the possibility that errors may exist in the information available on this Web site. Celtic Repairs expressly denies any warranty of the accuracy, reliability, or timeliness of any information made available on this Web site, and shall not be held liable for any losses caused by reliance upon the accuracy, reliability, or timeliness of the information.

A person who relies upon information made available on this Web site does so at the person’s own risk.

Before following any advice or installing any software or hardware recommended or mentioned on this site, you are strongly encouraged to do a full backup of your data and system. Celtic Repairs shall under no circumstances be responsible for data loss or system failure.

Services and products advertised on this site may be modified or discontinued without prior notice. Prices for services or products are subject to change without prior notice.

Contact Celtic Repairs

104A, Coolmine industrial Estate, Porters Road, Blanchardstown, Dublin 15

info@celticrepairs.ie, 01 683 1317

Mon To Fri 10am To 7pm – Sat 11am To 3pm – Closed Sundays and Bank Holidays

Privacy Policy

Celtic Repairs respects your right to privacy and complies with its obligations under the Data Protection Acts 1998 & 2003. The objective of this Website Policy is to outline how Celtic Repairs deals with any personal data you provide when you visit its website. By visiting the www.celticrepairs.ie website, you are accepting the terms of the Website Privacy Policy. This website contains external links to other websites and Celtic Repairs is not held responsible for the privacy policies of these other websites.

What type of information do we collect?

We collect information from you when you subscribe to our newsletter, fill out a form or make a Payment.

When ordering or submitting a contact form on our website, as appropriate, you may be asked to provide personal details such as name, e-mail address, postal address, phone number or credit card information as needed.

What do we use your information for?

Any of the information we collect from you may be used in one of the following ways:

  • To process transactions: e.g. making an online Payment or registering on the site.

  • Correspondence:

    • To send you periodic emails related to the interests you registered on our website. We may also send you our newsletter via email

    • If you complete a Contact Form on the website seeking information, you will be given a choice to opt in our out to be added to our mailing list. We will respond to your enquiry but you will only be added to our database if you choose.

  • To improve our website: we continually strive to improve our website based on the information and feedback we receive from you. Note: If at any time you would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each mailing.

How do we protect your information?

We implement a variety of security measures to maintain & safeguard your personal information when you place an order or access your personal information.

We use a secure server so that all supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment gateway provider’s database (AIB Merchant Services & Paypal Secure Payment). When you make an online transaction, We do not store your card details when you make an online transaction.

Celtic Repairs takes, and will continue to take, all reasonable steps (which includes relevant technical and organisational measures) to guarantee the safety of the data you provide to us and we will only use the data for the intended purpose.

However, the nature of the internet is such that we cannot guarantee or warrant the security of any information you transmit to us via the Internet will be 100% secure.

Our mailing list is only visible to administrators or our Email Marketing software and is not shared with other organisations.

Do we use cookies?

Yes. Cookies are small files that a site or its service provider transfers to your computers hard drive through your Web browser (if you allow) that enables the sites or service providers systems to recognize your browser and capture and remember certain information.

We use cookies to compile anonymous data about site traffic and site interaction so that we can offer better site experiences and tools in the future. This website uses Google Analytics to gather anonymous statistics about visitors to the site and which pages are visited.

If you prefer, you can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies via your browser settings. Like most websites, if you turn your cookies off, some of our services may not function properly. Our Content Management System also uses cookies for its normal functions.

Do we disclose any information to outside parties?

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential as part of their contract with Celtic Repairs.

We may also release your personal data where compliance with legal requirements is a necessity. We also reserve the right to enforce our site policies in order to protect our rights and the rights of other individuals in a manner that is safe and compliant with the law.

Non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses. For example, we may disclose the total number of visits to our website.

Updating, verifying and deleting personal data

You may inform us of any changes in your personal data, and in accordance with our obligations under the Data Protection Acts 1988 and 2003, we will update or delete your personal data accordingly. To find out what personal data we hold on you or to have your personal data updated, amended or removed from our database, please email it to us at info@celticrepairs.ie or write to us at Celtic Repairs, 104A, Coolmine industrial Estate, Blanchardstown, Dublin 15. Any such data subject requests may be subject to the fee prescribed under the Data Protection Acts 1988 and 2003.

Online Privacy Policy Only

This online privacy policy applies only to information collected through our website and not to information collected offline. You Consent By using our website, you consent to our website’s privacy policy (this page).

Changes to our Privacy Policy

We reserve the right to make changes to our web privacy policy at anytime without prior consultation; these changes will be posted on this page together with Privacy Policy modification date.