Frequently Asked Questions
Here you will find answers to most of the Frequently Asked Questions about our repair service. What warranty your get with the repair and much more. Anything that is not here then please call us. We will be happy to answer any question you may have.
Who Are Celtic Repairs?
Celtic Repairs are a Irish owed & run repair business. We repair most device’s that offer a repairable value. Our Repair Shop is at 104A Coolmine Industrial Estate, Blanchardstown, Dublin 15. We started Celtic Repairs in October 2013.
Do you Need My Password?
Yes, We need the password of your device so we can test for faults before & after the repair has been carried out on your device. If you do not want to give the password you can backup and reset your device first. Make sure to set it back up again so we can access your device & test it fully.
General Data Protection Regulation (GDPR)
On May 25, 2018, a new landmark privacy law called the General Data Protection Regulation (GDPR) takes effect in the European Union (EU). Celtic Repairs use SalesForce Data Protection to store our customers data. We do not store our customers data in store or on our computers. Read More about SalesForce GDPR Here
Do I get a Warranty?
You get a 90 Day part warranty with all our repairs
What does the warranty cover?
It covers part failure. It does not cover physical damage in any way. Please read our Terms & Conditions for more info on this.
How long does a repair take?
Most repairs are done within 2 hours. Laptop repairs can take longer as we have to evaluate the fault first.
If we have to order a part in for you then it may take 7 to 10 working days to come in to us once ordered. You will be advised on this once we have looked at your item for repair
Do I get a refund if I'm not happy?
If you have any issue with any repair we encourage you to contact us and will do our best to resolve any issue you may have. If the issue can not be resolved then you will get a full refund if required
Can I leave something in and pay later?
Yes, you can leave your device in with us and pay when you’re ready to collect it
Are you Vat Registered?
Celtic Repairs are Vat Registered and you will be issued with a Vat receipt for the repair once the payment has been made. If you need any other info then please call us in Dublin on 016831317